Laraib Kazi

Staff Engineer, Escalations - VMware Cloud Foundation | Ambassador, Office of the CTO | vExpert 2023 | VCIX-DCV 2023

A dedicated Virtualization Expert and problem-solver with over 8 years of experience leveraging deep technical expertise in VMware infrastructure to resolve complex escalations and optimize enterprise systems. Recognized vExpert and VCIX-DCV holder, focused on driving innovation and ensuring robust cloud foundation solutions.

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Technical Skills

Key technologies and expertise areas

Virtualization & Cloud

VMware Infrastructure VMware vSphere Virtualization VMware Cloud Foundation vSAN Site Recovery Manager

Systems & Networking

Linux Windows Networking Network Administration Computer Hardware Wireless Networking Computer Maintenance

Automation & Security

Ansible Python Bash Computer Security Network Security Certified Ethical Hacker Computer Forensics

Work Experience

My professional journey and achievements

Staff Engineer - Escalations - VMware Cloud Foundation

VMware

Jul 2022 - Jun 2025

Broomfield, Colorado, United States

  • Currently serving as a Staff Engineer specializing in escalations for VMware Cloud Foundation.
  • Leveraging deep expertise to resolve highly complex technical challenges and ensure platform stability for critical customers.

Office of the CTO, Ambassador

VMware

Jan 2023 - Dec 2024

  • Acting as an Ambassador for the Office of the CTO, contributing to technology strategy and innovation.
  • Engaging with internal and external stakeholders to articulate technical vision and gather feedback on emerging technologies.

Senior Technical Support Engineer, VMware Cloud Foundation

VMware

Jan 2022 - Jul 2022

Broomfield, Colorado, United States

  • Managed high-priority escalations with demanding global customers, maintaining strong relationships and ensuring timely resolution of issues.
  • Provided L2/L3 technical support for Windows/Unix/Linux environments, specializing in the entire VMware Cloud Foundation suite including networking (L2/L3 protocols, routing, firewalling, load balancers, VPN).
  • Developed automation tools for the team using Python and Bash scripting to streamline log reviews and automate complex knowledge base workflows, significantly improving efficiency.
  • Administered and troubleshot complex Storage Area Networks (Fibre-channel and Ethernet based protocols) and resolved SSL certificate issues using OpenSSL.

Senior Technical Support Engineer, Premier Services

VMware

Aug 2019 - Jan 2022

Broomfield, CO

  • Provided in-depth technical support for strategic Premier Services customers, specializing in the vSphere Suite of products.
  • Expertly isolated, diagnosed, reproduced, and resolved intricate technical issues, ensuring minimal downtime and optimal performance for enterprise environments.

Technical Support Engineer 2, Premier Services

VMware

Aug 2018 - Jul 2019

Broomfield, CO

  • Focused on supporting Systems Operations and vSAN for Premier Services clients.

Technical Support Engineer, Level 2

VMware

Aug 2017 - Aug 2018

Broomfield, CO

  • Provided advanced technical support within the Systems Operations team, specializing in the vSphere Suite.

Technical Support Engineer

VMware

Jun 2016 - Jul 2017

Broomfield, CO

  • Supported the Systems Operations team, providing technical assistance for the vSphere Suite and Site Recovery Manager.

Instruction Co-ordinator

Colorado State University College of Business

Aug 2017 - Aug 2019

  • Managed, maintained, and upgraded IT infrastructure for the College of Business CIS Department.

Graduate Assistant

Colorado State University - College of Business

Sep 2015 - May 2016

  • Managed and maintained the College of Business IT infrastructure.
  • Upgraded and updated existing HP Blades, and managed them using VMware vSphere and ESXi.

AppleCare At-Home-Advisor

Apple

Jan 2015 - May 2015

Fort Collins, Colorado, United States

  • Provided remote technical support to Apple customers, resolving hardware and software issues.

Education & Certifications

Academic background and professional certifications

Education

Master's degree, Computer Information Systems

Colorado State University

2014 - 2016

Achieved a perfect 4.0 GPA, specializing in Computer Information Systems.

Bachelor of Engineering (B.E.), Electronics and Telecommunication

Maharashtra Institute of Technology

2010 - 2014

Engaged in societies such as Intechxication and MERC.

Certifications

VMware Certified Implementation Expert - Data Center Virtualization 2023

Jan 2023

VMware

VMware Certified Advanced Professional - Data Center Virtualization Deploy 2022

Feb 2022

VMware

VMware Certified Advanced Professional - Data Center Virtualization Design 2022

Feb 2022

VMware

VMware Certified Implementation Expert - Data Center Virtualization 2022

Feb 2022

VMware

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Get In Touch

I'm always interested in connecting with fellow virtualization enthusiasts, industry leaders, and potential collaborators. Whether you have a challenging technical problem or just want to discuss the future of cloud infrastructure, feel free to reach out.

Denver Metropolitan Area

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